LEGAL NOTICE
- Company Information
In compliance with applicable consumer protection and electronic commerce regulations, the following information is provided:
Legal Name: Centro de Idiomas Intercultura
Commercial Registry Number: 3-101-154356
Commercial Registry: Registered in the Commercial Registry of Costa Rica
Business Activity: Provision of Spanish language courses, cultural programs, and related educational services
Website Owner: Centro de Idiomas Intercultura
For any inquiries regarding this Legal Notice or our services, users may contact us through the contact information provided on this website.
- Purpose of the Website
This website provides information about Spanish language courses, cultural immersion programs, educational services, and related activities offered by Centro de Idiomas Intercultura. It also allows users to contract such services remotely.
- Right of Withdrawal (Right of Cancellation)
In accordance with applicable consumer protection legislation governing distance contracting, students who enroll in courses through this website have the right to withdraw from the contract (right of cancellation) within the legally established period, without providing justification.
If the right of withdrawal is exercised within the applicable legal timeframe:
- The student shall be entitled to a full refund of all amounts paid, including any deposit.
- No administrative fees or penalties shall be charged.
- The refund shall be processed using the same payment method used for the original transaction, unless expressly agreed otherwise.
Exceptions to the Right of Withdrawal
The right of withdrawal shall not apply where legally permitted exceptions exist, including but not limited to:
- Where digital course content has been accessed, downloaded, or made fully available to the student prior to the end of the withdrawal period, when such access implies express consent to waive the right of withdrawal.
- Where services have already begun with the prior express consent of the student and acknowledgment that the right of withdrawal is thereby waived, where applicable under law.
Any applicable exceptions shall be implemented strictly in accordance with current consumer protection legislation.
- Refund Policy and Force Majeure
Centro de Idiomas Intercultura maintains a refund policy consistent with applicable consumer protection laws.
4.1 Cancellation by the Student Due to Force Majeure
In cases where a student must cancel their enrollment due to duly accredited force majeure circumstances (including but not limited to serious illness, natural disasters, government travel restrictions, or other unforeseen and unavoidable events), the school will evaluate the case in good faith and may:
- Offer a full refund of amounts paid; or
- Offer a credit for future enrollment; or
- Apply alternative mutually agreed solutions.
Supporting documentation may be required.
4.2 Cancellation by the Institution Due to Force Majeure
If Centro de Idiomas Intercultura must cancel or suspend a course due to force majeure circumstances beyond its reasonable control, students shall be entitled to:
- A full refund of amounts paid for services not rendered; or
- The option to reschedule or receive credit for future programs.
No penalties shall apply to the student in such cases.
- Compliance with Consumer Protection Legislation
All contracting conditions, refund policies, and cancellation rights described herein are governed by and shall be interpreted in accordance with applicable consumer protection and commercial legislation.
Centro de Idiomas Intercultura is committed to transparency, fairness, and the protection of student rights in accordance with national and international best practices in distance education and consumer relations.